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Contact HOPE 520.770.1197
HOPE Warm Line 520.770.9909
HOPE Warm Line 844.733.9912
Community Crisis Line 866.495.6735



As a Peer and Family-Run, Specialty Provider of Behavioral Health Services, HOPE now provides services throughout Southern-Southeastern Arizona. Peer support services are provided through licensed Outpatient Clinics, offering individual and group therapy to adult populations.

In our commitment to the health and wellness of our communities, HOPE expands its reach through Community Programs designed to bridge gaps in care through collaboration with local providers.

            • Our PACT (Peer After Care Team) is a Second-Responder program that provides support to individuals post-crisis to assist with maintaining stability; building community support, navigation services, and connection to Health Home centers. Data from 2018 tracked by AZ Complete Health shows that over a six-month period of time, PACT services aided in reducing crisis/inpatient/emergency costs by just under $62,000.

            • The Outreach Team under the State Opioid Response and Pima County grants targets high-risk populations, engaging individuals in Medication-Assisted Treatment (MAT) services and offering overall peer support. The Outreach Team currently operates throughout Southern Arizona, collaborating with community partners and producing positive results.

            • Warm Line is a non-crisis phone line that provides peer support and case management to individuals living in Southern Arizona. The Warm Line is open from 8am-10pm, 7 days a week, 365 days a year. Need to talk? We're here to listen. Call the Warm Line at 520.770.9909 (Pima County) or 844.733.9912 (all other Southern AZ counties). Spanish-speaking option available.

            • HOPE provides services to justice-involved individuals throughout Southern Arizona through programs like:

              • Jail Diversion engages members in Initial Appearances. HOPE identifies and assists justice-involved individuals who need support upon release, including MAT services, treatment, housing, shelter, and other social determinants of health.

              • Reach-In assists current and prospective members who have been identified by Banner Health and AZ Complete Health, who are set to release within 30 days from Pima County Adult Detention Complex (PCADC. Our goal is to reach individuals while detained, provide peer support, advocacy, court follow-up and provide further services once released. Individuals will be given an intake at a behavioral health provider seven days upon release. HOPE assists in ensuring each member follow through with intake appointments.

              • HEAT (Hospitality Empowerment Accountability Treatment) - This program is a trauma-informed, culturally responsive, developmentally targeted program for young African American men who have justice-involvement and substance use disorders. HEAT was created to improve outcomes in justice programs (for example diversion programs, drug courts, and probation), using Afrocentric principles that focus on the individual, family, community, and spirituality. HEAT is in Pima County in collaboration with the Pima County, Department of Justice Services.



Important changes are coming to AHCCCS that may have an impact on you and your family. It is possible that Members may:

      • Be required to choose a new plan because your plan is no longer available.
      • Have new health plans to choose from when they renew.

Update your address so you don’t miss important mail! Look for and read any mail from AHCCCS. If you need help: Call or visit the AHCCCS website to make a convenient free appointment with a trained, unbiased Assister who can help Arizonans get covered.

Contact Information:

        • 800.377.3536